Terms & Conditions
The following terms and conditions apply to any and all EasyLift™ Cargo Lifts, (a Division
of Marine Lift & Dock Supply, LLC.) customers.
Conditions of Sale — Unless otherwise agreed in writing, the prices will constitute the entire terms and obligations upon acceptance of any order. Orders are filled
without addition, deletion, or modification. Special terms printed on orders will not be recognized where they differ from those of EasyLift™ Cargo Lifts products.
Price Agreement — At EasyLift™ Cargo Lifts, we are very careful, but sometimes errors happen. All errors are subject to correction. EasyLift™ Cargo Lifts reserves the right to change prices and specifications without notice.
Manufacture Suggested Retail Price (MSRP) — EasyLift™ Cargo Lifts will sell directly to the consumer at this MSRP price level.
Price and Terms — Prices and terms are subject to change without verbal or written notice. Orders are accepted on the basis of prices in effect on the date of shipment.
- Verbal Ordering — EasyLift™ Cargo Lifts' sales staff will make every effort to
properly communicate your order, but EasyLift™ Cargo Lifts will not be held
responsible for mistakes from any verbal orders that are not accompanied
by a written confirmation.
- Fax Ordering — It is the customer's responsibility to ensure that EasyLift™
Cargo Lifts received the order by fax. Fax number: 409.684.5933.
- Freight Policy — EasyLift™ Cargo Lifts will ship an order by motor carrier
unless otherwise specified as a freight order that must be quoted at time of
shipping. It is the responsibility of the customer to pay for all shipping and
handling charges for each order.
- Residential Deliveries — Shipping and freight companies may charge an
additional fee on top of the original freight charge if delivering in a
residential area. Shipping and freight companies each have their own
definitions of a residential delivery.
- Freight Quotes — Please contact EasyLift™ Cargo Lifts for a freight quote. We
will quote freight based on information supplied by the customer at that
time. EasyLift™ Cargo Lifts will not be held responsible to this quote if
unforeseen charges are applied such as a residential delivery charge. Due to
the fluctuation of fuel costs, all freight quotes supplied by EasyLift™ Cargo
Lifts will be considered an estimate. If actual billed charges are higher than
what was quoted, the customer will be responsible to pay the difference.
- Unforeseen Freight Charges — Sometimes freight companies will impose
unforeseen charges such as missed delivery attempts or residential charges.
If this happens EasyLift™ Cargo Lifts will bill the customer for these charges. If
a customer has already paid the invoice by credit card, EasyLift™ Cargo Lifts
reserves the right to run the credit card again for these charges. EasyLift™
Cargo Lifts will provide proof that these charges were applied to EasyLift™
Cargo Lifts by the shipping company per the customer's request. If
contesting these charges, contact the EasyLift™ Cargo Lifts shipping
department to complete a claim. EasyLift™ Cargo Lifts will not credit any
charges until the claim is approved by the said shipping company.
- Receiving Freight or a Shipment — Signing the delivery ticket as received is
a contractual agreement transferring ownership of the shipment from
EasyLift™ Cargo Lifts to the signee. BEFORE you sign the delivery ticket make
sure delivery is complete and no visible damages are present. If items are
missing or damaged either note this on the delivery ticket and have the
driver sign this notation or refuse the shipment. If the shipment is delivered
and signed as a complete delivery, then it is understood by EasyLift™ Cargo
Lifts that the shipment arrived complete with no damage.
- Hidden Damages or Missing Pieces — Claims for shortages or unseen
damages MUST be made within 10 days of receipt of shipment.
- Shipping and Freight Claims — EasyLift™ Cargo Lifts’ shipping department
will help with the shipping claim process, but it is the responsibility of the
customer to file the claim with the shipping company. EasyLift™ Cargo Lifts is
not responsible for the replacement of any items that have been lost in
shipment and signed for as received by a customer. Only when a claim is
approved by the shipping company will EasyLift™ Cargo Lifts send a
replacement item. Please note that a shipping or freight company most
likely will not approve a claim if the customer has signed for it in full. EasyLift™
Cargo Lifts is not responsible if an unauthorized person signs for the
shipment that is incomplete or damaged.
- Incorrect Orders Shipped — If EasyLift™ Cargo Lifts is found to be at fault for
shipping a customer the wrong item or quantity, EasyLift™ Cargo Lifts will
reship the item or correct quantity to that customer at EasyLift™ Cargo Lifts’
expense. This correction will be processed as any other order and will follow
standard EasyLift™ Cargo Lifts processing procedures. EasyLift™ Cargo Lifts will
arrange for the wrong item to be returned at EasyLift™ Cargo Lifts’ expense. If
the said item has not been returned to EasyLift™ Cargo Lifts within 10 days of
the claim, that customer will be billed for the item.
- Freight Paid — If an error was made by EasyLift™ Cargo Lifts on an order,
EasyLift™ Cargo Lifts will pay freight when correcting those items. EasyLift™
Cargo Lifts reserves the right to select a carrier for any shipment that
qualifies for prepaid freight. EasyLift™ Cargo Lifts will not prepay overnight,
next day air, second day air or priority shipments regardless of the situation.
- Labor & Time Lost — EasyLift™ Cargo Lifts is not responsible for any labor or
time lost by a company due to faulty equipment, incorrect shipments, lost
shipments, backorders or any other mistake that might be caused by
EasyLift™ Cargo Lifts or one of the fright companies used.
EasyLift™ Warranty
EasyLift™ Cargo Lifts Limited Warranty
EasyLift™ Cargo Lifts is a division of Marine Lift & Dock Supply, LLC. Marine Lift & Dock Supply, LLC is the Master Distributor for all cargo lifts designed and manufactured by UpanDown Industries, LLC and is authorized to market their cargo lifts under the branded name of EasyLift™ Cargo Lifts. As the Master Distributor for UpanDown Industries, LLC, Marine Lift & Dock Supply, LLC is authorized to offer on their behalf the following limited warranty:
EasyLift™ Cargo Lifts warrants only to the original purchaser of an EasyLift™ cargo lift purchased or used for private and recreational purposes, the following:
- That the structural components of the cargo lift are free from manufacturing
defects or defects in craftsmanship for a period of five (5) years when purchased
from EasyLift™ Cargo Lifts or any authorized distributor of EasyLift™ Cargo Lifts. During
this period EasyLift™ Cargo Lifts will provide replacement parts for the structural
components of the cargo lift which exhibit manufacturing defects or defects in
craftsmanship, as determined in absolute and sole discretion, without charge.
- That the gear unit components of the cargo lift are free from manufacturing defects
or defects in craftsmanship for a period of five (5) years when purchased from
EasyLift™ Cargo Lifts or any authorized distributor of EasyLift™ Cargo Lifts. During this
period, EasyLift™ Cargo Lifts will provide replacement parts for the gear unit
components of the cargo lift, or any part or piece thereof, which exhibits a
manufacturing defect or defect in craftsmanship, as determined by EasyLift™ Cargo
Lifts absolute and sole discretion, without charge.
- That the electrical components of the cargo lift are free from manufacturing defects
or defects in craftsmanship for a period of one (1) year when purchased from
EasyLift™ Cargo Lifts or any authorized distributor of EasyLift™ Cargo Lifts. During this
period EasyLift™ Cargo Lifts will provide replacement parts for the electrical
components of the cargo lift, or any part or piece thereof, which exhibits a
manufacturing defect or defect in craftsmanship, as determined in EasyLift™ Cargo
Lifts’ absolute and sole discretion, without charge.
This limited warranty becomes effective as of the date of delivery to the original purchaser. In order for this limited warranty to become effective, the original purchaser must, within ninety (90) days of the date of delivery, complete and submit the warranty registration information on EasyLift Cargo Lifts website, located at www.beachhouselifts.com. Upon registration by the original purchaser, EasyLift Cargo Liftswill provide confirmation of registration in the manner selected by the original purchaser at the time of registration (i.e., U.S. Mail, facsimile, or electronic mail). REGISTRATION IS A CONDITION PRECEDENT TO EasyLift Cargo Lifts OBLIGATIONS UNDER THIS LIMITED WARRANTY.
In order to make a claim under this limited warranty, the original purchaser must provide
the following in writing, addressed to:
EasyLift™ Cargo Lifts
P.O. Box 1932
Crystal Beach, TX 77650
Send
- Full name and address of person making claim
- Make and model of cargo lift
- Date of registration of warranty
- Date of purchase and from whom
- A clear and specific description of the defect
- Name, address, and telephone number of the person(s) or companies performing
the installation
- Return authorization number from EasyLift™ Cargo Lifts is required before parts are
returned to EasyLift™ Cargo Lifts by original purchaser.
This limited warranty does not include labor costs associated with repairing or replacing the cargo lift, nor does it require EasyLift™ Cargo Lifts to provide labor services for the repairing or replacing of the cargo lift.
This limited warranty does not extend to products, equipment and accessories not manufactured by UpanDown Industries, LLC, and distributed by EasyLift™ Cargo Lifts,
including without limitation, the stainless steel cables of the cargo lift. This limited warranty is valid only when such products are used under normal conditions of
recommended use. This limited warranty does not cover replacement or repair of the
cargo lift, or any part there of damaged by acts of God, abuse, accident, misuse, neglect,
alteration, repair, disaster, overloading, negligence, unauthorized use, improper
installation, improper testing, improper product selection, failure to follow maintenance
recommendations, failure to follow instructions or warnings, or any other cause beyond
the control of EasyLift™ Cargo Lifts. This limited warranty does not cover routine
maintenance and service. Any repair work performed on the cargo lift, or any part or piece
thereof manufactured by EasyLift™ Cargo Lifts, by any person other than an employee of
EasyLift™ Cargo Lifts., or a person authorized in writing by web_100000063to perform
specified repair work, shall void this warranty. This limited warranty is not transferable or
enforceable by any party other than the original purchaser. This limited warranty does not
apply to EasyLift™ Cargo Lifts purchased for commercial use. EasyLift™ Cargo Lifts warrants
the replacement parts provided pursuant to this limited warranty to be free from
manufacturing defects or defects in craftsmanship, under the same terms as set forth
herein, except that the time period for the limited warranty shall, in that instance, be the
greater of (I) ninety (90) days from the date the replacement part was delivered to the
original purchaser, or (ii) the period of time remaining on the original limited warranty.
This limited warranty is limited to cargo lifts sold and used in the United States. The sole
and exclusive remedy provided by this limited warranty is the providing of
replacement parts for the cargo lift, or any part or piece thereof manufactured by
EasyLift™ Cargo Lifts as more fully set forth above.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING (BUT NOT LIMITED TO) IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED OR, IF A DISCLAIMERIS NOT PERMITTED BY APPLICABLE STATE LAW,
ARE EXPRESSLY LIMITED TO THE DURATION OF THE COVERAGE PERIOD SET FORTH
ABOVE.
EASYLIFT™ CARGO LIFTS SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR
SPECULATIVE DAMAGES (INCLUDING, WITHOUT LIMITING THE FOREGOING,
CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES) ARISING FROM THE USE OF
OR INABILITY TO USE THIS PRODUCT, WHETHER ARISING OUT OF CONTRACT,
NEGLIGENCE, TORT, OR UNDER ANY WARRANTY, IRRESPECTIVE OF WHETHER EASYLIFT™
CARGO LIFTS HAS ADVANCE
NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT LIMITED
TO LOSS OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF PROFITS.
NOTWITHSTANDING THE FOREGOING, EASYLIFT™ CARGO LIFTS, TOTAL LIABILITY FOR
ALL CLAIMS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE PRICE PAID BY
THE ORIGINAL PURCHASER FOR THE CARGO LIFT. THESE LIMITATIONS ON POTENTIAL
LIABILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRICE OF THE CARGO LIFT.
EASYLIFT™ CARGO LIFTS NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR
IT ANY OTHER.
- Late Payments — All invoices will begin acquiring finance charges at
midnight on the day the invoice is due, regardless of any outstanding
credits, warranties, discrepancies or issues with prior invoices. These issues
are handled separately by our customer service department. It is the sole
discretion of EasyLift™ Cargo Lifts to credit back any finance charges that have
been added to late invoice.
- Delinquent Accounts & Returned Check — EasyLift™ Cargo Lifts reserves the
right to hold shipments or refuse orders to customers that have past due
invoices. A hold will be put on all accounts that are found delinquent.
- EasyLift™ Cargo Lifts accepts VISA, MASTER CARD, AMERICAN EXPRESS, and
DISCOVER. Any customer is welcome to pay their invoice using one of these
methods. EasyLift™ Cargo Lifts will prosecute any delinquent account to the
fullest extent of the law if that account continually refuses payment of an
outstanding invoice or invoices and is not abiding by the Terms and
Conditions that are set forth by EasyLift™ Cargo Lifts.
- If a check is returned to EasyLift™ Cargo Lifts due to lack of funds, EasyLift™
Cargo Lifts will contact the customer and offer to run the check again. A fee
of $35.00 from EasyLift™ Cargo Lifts and any bank charges will be posted
against the customer's account. If customer cannot be reached, EasyLift™
Cargo Lifts will attempt to run the check one more time. If the check
bounces a second time the check will be turned over to the District
Attorney's Office. EasyLift™ Cargo Lifts considers this theft and will prosecute
to the fullest extent of the Law.
- Privacy and Security — At EasyLift™ Cargo Lifts we will not share, sell or rent our
clients’ and/or users’ personal information for profit with anyone, anywhere,
anytime without prior permission. If you place an order for products or services, we
will collect Personal Identifiable Information (name, address, billing info), which will
be used solely for payment processing or further communication with you. Any
information provided is not retained on this site. We may be required to provide
information in response to a court order, subpoena, or government investigation.
EasyLift™ Cargo Lifts has implemented the following procedure in order to improve
our turnaround time in processing part returns and warranty issues.
- Customer lists the parts and/or warranty items with quantity, EasyLift™ Cargo
Lifts part number, description and reason for return. Please detail as much as
possible. It is preferred that this be done on a monthly basis.
- Customer contacts EasyLift™ Cargo Lifts with the list by fax 409.684.5933, by Email info@beachhouselifts.com, or online at www.Beachhouselifts.com.
EasyLift™ Cargo Lifts reviews the list and issues a Return Material Authorization
(RMA) number for return and inspection of parts. The RMA number is not an
authorization for credit to the account.
- Product is to be returned as specified on the RMA. Returned shipment must be
clearly marked with the RMA number. If product is received from the customer
that is not listed on the RMA, no credit will be given for that product. Do not mix
parts from other RMA's.
- Returns can be shipped via UPS, FedEx, DHL, etc. to:
EasyLift™ Cargo Lifts Returns
1256 Boyt Rd
Port Bolivar, TX 77650
- EasyLift™ Cargo Lifts receives product and RMA, verifies part numbers and
quantities.
- Returned parts are inspected and tested by the Quality Control Department.
- A credit will be issued if the product tested is found to be defective and within
warranty guidelines.
- No credit will be issued for products found to be out of warranty.
- Any product that is found to be not defective and in good working order will be
held for 30 days. You will be notified that your product is not defective and
product can be returned to you at your cost if requested. You must respond to
the notification within 30 days or the product will be destroyed. Credit will not
be issued for this product or on any product tested to be in good working order.
- Products sold by EasyLift™ Cargo Lifts are covered against defects by the
manufacturers' warranty. Warranty information should be included with your
product. Should you experience any product defects outside of our return period or
if you have any questions, please call 888.684.6110.
- Returned defective or used merchandise will require a RMA number issued by
EasyLift™ Cargo Lifts. This merchandise will be inspected and a handling fee of up to
20% may be charged on any or all returns. If the used merchandise is deemed
unsellable a credit will not be issued.
- If you are sending back defective or used material you will have to contact EasyLift™
Cargo Lifts for an RMA number. SHIP the unused merchandise with a copy of the
return form via UPS, FedEx or DHL to:
|
 |
